Warranty
12-MONTH PRODUCT WARRANTY
We stand by the quality of our products and offer a 12-month warranty against manufacturing defects. Under this policy, any item found to have a manufacturer's defect within 12 months of purchase will be replaced or repaired at our discretion.
Please note: Pet Person will not cover normal wear and tear caused by pets under this warranty. Additionally, this includes any damage to the furniture caused by chewing, scratching or other pet-related activities. Furthermore, any damages resulting from improper use or maintenance of the product are not covered.
If your Pet Person product develops a manufacturer's defect within 12 months of purchase, please email us with details about the issue, including contact details, the order number, date and any images, so our team can resolve it.